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College of Contract Management United Kingdom
College of Contract Management
United Kingdom

Level 3 Certificate in Principles of Business Administration

Level 3 Certificate in Principles of Business Administration

Certificate in Principles of Business Administration

Level 3 Certificate in Principles of Business Administration  |  Live Online Programme

Certificate in Principles of Business Administration

Level 3 Certificate in Principles of Business Administration

Cost: Full Payment (incl the NCFE Fee £200) £ 609

Certificate in Principles of Business AdministrationMonthly Direct Debit Payment Plan: £300 upfront fee and £62 x 6 months (Starting from Month 1 to Month 6 inclusive). Includes NCFE Fee £200.

RQF (Government registered course)

Awarded by the NCFE
Part-Time Course
Study that Fits your Schedule


A step up from the Level 2 Certificate, the Level 3 Certificate in Principles of Business Administration takes you deeper into the world of business and teaches you how to survive there. Additionally, this course will give you the skills you need in order to thrive in more responsible roles. Moreover, while the Level 2 Certificate improves your personal professional development, the Level 3 Certificate gives you the tools to help your company. Furthermore, the course will enable you to create business documents, supervise others and contribute to wider organisational change. By doing your best for your employer, you are meanwhile doing the best for yourself and your career.

In addition, the Level 3 Certificate in Principles of Business Administration is awarded by the NCFE, one of the UK’s leading training providers. Moreover, this qualification is recognised by employers and thus will show them that you are a committed and capable professional. Because of the flexible hours and live online nature of the College of Contract Management’s teaching, you can continue with work or college while you study for this qualification. Together with our manageable payment plan, these factors make the Level 3 Certificate in Principles of Business Administration a valuable addition to your CV and a sound investment in your career.

Key Benefits

  • Give yourself an edge above other candidates in the job market with a nationally recognised qualification.
  • In addition, the course will prepare you for the workplace then help you to avoid beginner mistakes.
  • Moreover, impress your employer while you build your confidence as a professional.
  • Next, learning online means you don’t need to travel, therefore saving time and money.
  • Our lectures are live so you can speak to your lecturer during the lesson. You can also discuss topics with your classmates, thereby giving you the benefits of a classroom from home.
  • If you miss a lecture, you can watch a recording of it later at a time that suits you.
  • We generally schedule our live online lectures at weekends to suit your schedule.

Principles of Business Administration Course Content

In order to be awarded the Level 3 Certificate in Principles of Business Administration, you must successfully complete the 3 mandatory units plus 4 of the optional units below.


  • 1.  Principles of Business
  • 2.  Business Communication and Information
  • 3.  Principles and Methods of Administration

Optional (choose 4 units from Units 4-19 listed below)

  • 4. The Development and Implementation of Information Systems
  • 5. Improving Business Performance
  • 6. Developing and Delivering Presentations
  • 7. Building, Managing and Administering Legal Files
  • 8. Using Business Data and Bespoke Business Documents
  • 9. Equality, Diversity and Inclusion in the Workplace
  • 10. Managing Performance and Conflict in the Workplace
  • 11. Delivering Customer Service
  • 12. Digital Marketing and Researching
  • 13. Principles of Marketing Stakeholder Relationships
  • 14. Principles of Market Research
  • 15. Marketing and Evaluation
  • 16. Understanding the Customer Service Environment
  • 17. Understand the Legal Context of Business
  • 18. Principles of Social Media in a Business, or
  • 19. Leadership and Management

Entry Requirements

Learners must be aged 16 or above in order to do this qualification. However, learners may find it helpful if they’ve already got a Level 2 qualification.

Course Delivery

  • Upon payment, we will then give you access to Moodle. This will be your course hub, from here you can access your lectures, lecture recordings, timetable, course materials and messages.
  • Additionally, we will send you a link every week to the latest live online lecture.
  • Your lecturer will deliver interactive live online lectures using shared-screen software.
  • You can speak to your classmates during the lecture then add them as Friends on Moodle.
  • Towards the end of each module you will be required to complete a written assignment.

Period of Study

In order to achieve the Level 3 Certificate in Principles of Business Administration, you will need to assign 210 hours to study. This usually takes approximately 1 year, but may take a shorter or longer time, depending on the individual.


In order to earn the Level 3 Certificate in Principles of Business Administration, you must show that you have achieved all learning outcomes and assessment criteria of your modules. Therefore, you will create a portfolio of evidence which demonstrates that you have achieved all the learning outcomes and assessment criteria.

The main pieces of evidence for the portfolio can include (but in no particular order):

  • Learner’s proof of work
  • Assessor observation – completed observational checklists and related action plans
  • Witness testimony
  • Worksheets
  • Assignments/projects/reports
  • Record of professional discussion
  • Record of oral and written questioning
  • Learner and peer reports

You will receive a Pass or Fail, correspondingly, grades are not awarded. Moreover, the unit certificate can be requested for learners who don’t achieve their full qualification but who have achieved at least one whole unit. Furthermore, the Level 3 Certificate in Principles of Business Administration is internally assessed by the College of Contract Management but externally moderated by the NCFE.


Level 3 Certificate in Principles of Business Administration – Total price of this course £409, however, the registration for the NCFE is an additional £200, making the total £609.

Monthly Payment Option

Monthly Direct Debit Payment Plan: £300 upfront fee and £62 x 6 months (Starting from Month 1 to Month 6 inclusive). Further, the first £300 includes the £200 NCFE fee.

Additional Information:
If you need to discuss anything then please contact the college. In terms of the start date it is dependent on the enrolment date of your course, meanwhile the enrolment date is the date of your payment.

Awarded By


Course Administrator

Kirsten Weissenberg
Tel: +44 (0) 1420 481681 Ext 200

Hady Berjaoui
Planning Engineer / Consolidated Contractors Company

Excellent course full of real life scenarios from experienced lecturers

Excellent course full of real life scenarios from experienced lecturers. The course covers the basics of planning all the way to conducting and writing delay analysis reports. Highly recommended for those wishing to continue their careers as delays analysts.

Andries Pelser
Gauteng, South Africa
Schedule Analyst

Will definitely recommend the college and its courses to my friends and peers

Positive feedback only, all materials were clear, the lecturers are all very experienced and skilled. All administrative issues were immediately dealt with and had an overall pleasant experience, thank you! I am generally very happy with the course content, the lecturers and the administration. I look forward to taking future courses with CCM and will definitely recommend the college and its courses to my friends and peers.

Firoz Ahmad Khan
Saudi Arabia
Quantity Surveyor

Thank you for giving me the zest to learn new things

I got the chartered membership (MCIOB), and I would like to thank you for your support. To get the chartered membership was challenging for me, but the CCM team were always there supporting me and ready to help. Assessor feedback was excellent. I have not only gained the Chartered membership but also a confidence to appear for better job opportunities. Thank you for giving me the zest to learn new things. I look forward to taking further guidance for another professional membership.

Mark Nelson
Senior Quantity Surveyor

I will be forever appreciative

After careful consideration on whether to undertake the CIOB professional review direct with the CIOB or go through the College of Contract Management UK I choose the excellent service provided by CCM. My decision was based upon the impressive fact that the CCM has a 100% pass rate in the professional review coaching service. My result supports this fact as I passed on my first attempt. CCM helped me achieve my professional goal for 2020 and for that I will be forever appreciative.

Shahab Ahmad
Project Control & Planning Manager

The support and collaborative approach by CCM has made it possible for me

Very often, we take steps towards our desired goal but sometimes we might fail and sometimes we see the bright light of success with the guidance from the right people. The support and collaborative approach by CCM has made it possible for me. The succinct details for the professional review were clearly defined by the institute and I feel it was a value for money. My application has succeeded and finally, I am felicitated with MCIOB. Many thanks to the instructor and Rebecca for being part of my success story.

Fawad Ahmed MCIOB
Saudi Arabia
Planning Manager

Very impressive, helpful and highly recommended

College of Contracts management very well organized as an institution, and the courses are well focused. I have been very happy with the service your College offers. In particular, CIOB Professional Review Coaching has been a truly invaluable learning experience for me. I want you to know that I have learnt so much from all your constructive input and guidance throughout sessions. Very impressive, helpful and highly recommended

Muneez Mahmood MCIOB
Technical Manager / AE7-Dubai

I would strongly recommend their services for CIOB PR coaching

College of contract management is a very professional college; I would strongly recommend their services for CIOB-PR coaching. I selected online services during COVID. Their techniques/ slides quality/ webinars assisted me very well to understand competency requirements of CIOB. They were very proactive in their communications and approachable that bonded and helped gain confidence to successfully achieve my MCIOB in the very first attempt. A very big thanks to college and all associated in supporting me achieve prestigious chartered membership.

Wael Samain
Construction Program Director

I thoroughly enjoyed the course

I thoroughly enjoyed the course material as it is comprehensive and covers in-depth FIDIC contracts conditions in the  Yellow, Silver and Red book latest editions 2017.  It is highly recommended that Project Managers, Quantity surveyors as well as Commercial and Contract Managers attend this course to keep abreast of FIDIC contracts development in the industry. The course is presented by an experienced Legal and Claims Consultant to the construction industry.

claims course
Daniel Polgar
Senior Quantity Surveyor / Linesight

I would strongly recommend

I would strongly recommend using the services of the College of Contract Management to gain MCIOB status. I found the online seminars very informative and the professionalism of all to be excellent throughout, always responding quickly to any questions that I may have. The review of my submission enabled me to pass at the first instance and also ensured I achieved the certification in a quick timeframe. I am pleased to have achieved the chartership and would use the colleges services again for future courses.

Asif Kader
Quantity Surveyor / MPH Technical Services WLL

Thank you CCM!!

I am a very honoured to get my application for MCIOB approved in a very short time and in a single submission. To prepare a Professional Review report meeting the CIOB requirements is a real challenge and with the guidance from CCM lecturers and their internal review process it was done with accuracy. I endorse the CCM's claim of 100% success rate in MCIOB submissions considering the quality of services provided to me and my friends. Thank you CCM!!

Dina Mohamed

I am now a chartered surveyor

I would like to share with you the very happy news that I successfully passed my APC and I am now a chartered surveyor. I wouldn’t have done this achievement without the great APC couching from CCM which helped me a lot and was the reason behind my success. I will definitely recommend your program to all my friends and colleagues. Thank you very much again and I wish all the success to all the other candidates.

Nancy Khalifa
Project Quantity Surveyor / Engineering Consultants Group

Thank you for the amazing support

I declare my greatest appreciation to the College of Contract Management as their staff has given me valuable guidance, good practice and advice during the preparation of my Professional report. It was my pleasure to enrol in the coaching service which has helped to achieve my goal to become a Chartered Member in CIOB. Once again thank you for the amazing support.

Patrick Murphy
Area Building Manager / Mitchells & Butlers Plc

I would have no hesitation in recommending CCM

After reviewing many course providers, I chose the College of Contract Management for the MCIOB course. Their communication, delivery of webinars and most importantly the support they provide, both for the exam and subsequent Professional Review service, was fantastic. Even during the Covid--19 lockdown, their ongoing support level never dropped. I would have no hesitation in recommending CCM to anyone wishing to further their qualifications and career’s.

Omar Awata
Senior Construction Manager / Urbacon Contracting & Trading

I highly recommend the college

To become a CIOB member you will have demonstrated that you have built professional competence upon a foundation of academic expertise and will give you greater encouragement to acquire more knowledge and enable you to better prove your skills. The college of contract management provided me professional advice to complete my competition report with professional review. I highly recommend the college

Mario O. Tolentino
Quantity Surveyor / HBK Contracting

Claims Preparation and Dispute Management Training Programme

The 4-day training had been very impressive and effective that made me grow personally and professionally, with the presenter being consistent in imparting the information in a manner that all participants are learning and actively participating in all the tasks during the course of the training and I can proudly say that it had exceeded my expectation. Many thanks to our course presenter for being very approachable and kind.

Biju Jacob MCIOB
Sr. Project Control Specialist / Qatar Kentz W.L.L

It is with great pleasure

I announce my greatest appreciation to the College of Contract Management, during the preparation of  Professional  Report, CCM teacher and staff gave me the valuable guidance and advice which helped to achieve my determined goal for the year. One of my ambitions to become Chartered Member in CIOB, the milestone achieved.  Once again thank you for amazing help!

Michael J Cullen
United Kingdom
Technical Manager / KEEBS / WK Plasterers Ltd

I would highly recommend the college

I was very apprehensive prior to starting the course, not knowing what to expect, but from the first online lecture I was made to feel part of the class. The structure of the lectures are easy to follow and enable full interaction. The lecturers are all very helpful, providing guidance and direction where needed along with very descriptive explanations of all aspects being studied. Discussions throughout each lecture helped me to understand and retain what was being taught. A very big thank you to the College and all involved who helped me achieve a Distinction in the Chartered Membership Programme.

Kingsley Okoro MCIOB
Quantity Surveyor / Galfar Al Misnad Engineering & Contracting W.L.

CIOB Chartered Membership

Producing a good professional review report that meets the requirements and standard for chartered membership of CIOB can be quite challenging. However, with the professional advice of College of Contract Management, I was able to write a good professional review report that earned me my MCIOB in a single submission. I strongly recommend the College to whoever that is seeking to achieve chartered membership.

Michael Whittington MCIOB
United Kingdom
Building Surveyor / Peabody Trust

Support from the college was first class

Thanks for providing an excellent service, the support from the College of Contract Management was first class.  I also found the online webinars very informative and useful. I have already recommended the College of Contract Management to my fellow work colleagues, who are now looking at becoming MCIOB !!!.

Sajid Husain
Senior Quantity Surveyor / AKTOR

I would recommend the college and the CMP course

Before joining the lectures I had my unknown fears that how would I understand the subject and study materials because of online lectures. But really I appreciate the lecturers who made lectures so descriptive, explanatory and to easily understand. During the lecture I like one thing most that after explaining each topic they put a question for us to know our concentration and understanding towards the lecture. I would recommend the college and the Chartered Membership Programme.