Terms and Conditions of the Agreement between the College and the Student
1. Definitions
For the purposes of these TERMS:
1.1 “COLLEGE” means College of Contract Management United Kingdom Ltd who will provide the course to the candidate.
1.2 “STUDENT” means the candidate who enrolls on the course or courses of the COLLEGE.
1.3 “COURSE” means Live Online Course or Face to Face Course or Distance Learning Course.
1.4 “COURSE MATERIALS” means electronic copies of materials relating to the COURSE which are offered by COLLEGE.
1.5 “TERMS” means the Terms and Conditions set out in this document, which apply to our provision and for the STUDENT’s use of the information, services, and materials.
1.6 “PARTIES” means the STUDENT and the COLLEGE.
1.7 “CONTRACT” means the contract between the COLLEGE and the STUDENT for the sale and purchase of the COURSE incorporating these TERMS.
2. Conditions
2.1 Nothing in these TERMS shall affect the STUDENT’s statutory rights as a Consumer.
2.2 These TERMS shall apply to all contracts for the sale of the COURSE by the COLLEGE to the STUDENT.
2.3 Any variation to these TERMS (including any special terms and conditions agreed by the PARTIES) shall be inapplicable unless agreed in writing by the PARTIES.
2.4 Please read these Terms carefully. By accessing the Website (by whatever means or device) and using the Online Content and Courses, the STUDENT agrees that he/she has read, understood and agreed to these Terms and the Privacy Policy. If the STUDENT does not agree to these Terms when they enrol on the COURSE, he/she must stop applying for the Course immediately.
2.5 These Terms should be read alongside, and are in addition to, our Privacy, Data Protection and Cookies policies (“Privacy Policy”). Please refer to Clause 15 for further details.
3. About the COLLEGE
3.1 In these Terms, references to the COLLEGE is to the College Contract Management United Kingdom Limited, a company incorporated in England and Wales (registered number 08659479) whose registered address is at Atticus House, 2 The Windmills, St. Marys Close, Alton, Hants, GU34 1EF. The COLLEGE can be contacted at enquiry@theccm.co.uk or on 01420 481681.
3.2 The COLLEGE is a leading live online college for Engineering, Construction, Management, Business, Marketing, IT, Networking, Training and CPD courses. As a global organisation, it provides live online courses to students all over the world.
4. Rights of the COLLEGE
4.1 The COLLEGE reserves the right to adjust the price of any COURSE at any time prior to an enrolment which is being processed.
4.2 The COLLEGE reserves the right to adjust the specification of the COURSE, or any aspect of the COURSE, as per the awarding bodies requirements.
4.3 Should the COLLEGE change the price of the COURSE, the STUDENT will be informed and will have the opportunity to either cancel the enrolment or to proceed at the amended price.
4.4 The COLLEGE reserves the right to withdraw a COURSE at any time. Should the COLLEGE withdraw any COURSE after the STUDENT has purchased it, the COLLEGE shall refund to the STUDENT an amount agreed between the COLLEGE and STUDENT, based on the number of sections, including lectures, that COLLEGE has delivered to the STUDENT.
4.5 The COLLEGE shall not be liable to anyone for withdrawing the COURSE or for refusing to process an order.
4.6 The COLLEGE reserves the right to appoint a new lecturer/tutor or change the lecturer/tutor or manage the lecturer/tutor at any time during the duration of a COURSE
4.7 The COLLEGE reserves the right to abide by the decisions taken by the awarding bodies (or their subsidiaries or their partners) in terms any eligibility to apply any membership level or license or CSCS cards, etc. and the COLLEGE shall inform the changes to the STUDENT. The STUDENT shall not entitle to claim any compensation or refund against the COLLEGE for any inconvenience or losses caused by the awarding bodies’ (or their subsidiaries’ or their partners’) decision which is beyond our control.
4.8 The COLLEGE reserves the right to accept or refuse a STUDENT’s application for the enrolment to any COURSE.
4.9 The COLLEGE reserves the right to refuse the STUDENT’s application for the enrolment to any COURSE due to partial payment made prior to approval of the COLLEGE and essential documents not being submitted to prove the requested entry requirements.
4.10 The COLLEGE reserves the right to suspend the STUDENT’s entitlement to follow the course if he/she fails to pay the agreed module/instalment/partial payment/monthly direct debit within 4 days from the due date.
4.11 If a STUDENT’s application for the enrolment of COURSE is not accepted by the COLLEGE, any payment made by the STUDENT shall be returned in full.
4.12 If the STUDENT’s course is withdrawn by the COLLEGE, any payment made by the STUDENT shall be refunded.
4.13 The COLLEGE reserves the right to suspend the STUDENT from the course, if the COLLEGE is unable to contact the STUDENT in accordance with clauses 11.4 to11.6, below. The STUDENT may resume the COURSE on the condition that it is completed within 3 years from the date of the enrolment to the course.
4.14 The STUDENT can defer the course at any time, on the condition that it is completed within 3 years from the date of the enrolment to the course. If the STUDENT fails to resume within this time period, he will be required to pay the entire COURSE fee again in order to continue. For the avoidance of doubt, the STUDENT may only defer their course once.
5. Use of the COLLEGE’s Website (including Moodle)
5.1 The STUDENT’s use and access to the COLLEGE’s Website, the Online Content and COURSE is subject to the following conditions (“Acceptable Use Conditions”), and the STUDENT agrees that failure to comply with any one of the Acceptable Use Conditions will be a breach of these Terms :
- The STUDENT agrees to use the Website and access the Online Content and Courses only for lawful purposes and in no way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
- The STUDENT agrees not to use the Website or access the Online Content and Courses for the purposes of harming or attempting to harm minors in any way;
- The STUDENT agrees not to distribute all or any part of the COLLEGE’s Website and/or Online Content and/or Courses in any medium without the COLLEGE’s prior written consent, unless such distribution is offered through the functionality of the Website and permitted by these Terms.
- The STUDENT agrees not to (and not to attempt to) circumvent, disable or otherwise interfere with any security-related features of the Website or features that (i) prevent or restrict use or copying of content or (ii) enforce limitations on us, the use of the Website or access to the Online Content and Courses;
- The STUDENT agrees not to knowingly transmit any data or send or submit any content that contains viruses, Trojan horses, worms, time-bombs, key-stroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;
- The STUDENT agrees to use the Website and access the Online Content and Courses in a way which does not infringe the rights of anyone else or restrict or prevent anyone else’s use and enjoyment of the Website, Online Content and Courses.
- The STUDENT agrees not to post, upload, email or otherwise transmit to or otherwise cause us to email, transmit or otherwise distribute chain letters, surveys or studies, calls to action, junk mail, pyramid schemes, incentives (monetary or click-based), spimming or spamming, or bulk communications of any kind, whether or not for commercial or non-commercial purposes;
- The STUDENT agrees not to access or attempt to access any other STUDENT‘s account or falsely state, impersonate, or otherwise misrepresent a STUDENT’s identity, including but not limited to the use of a pseudonym or misrepresenting any affiliation with a person or entity, past or present.
6. Price and Payment
6.1 The price of the COURSE shall be in accordance with the information stipulated on the COLLEGE’s website at www.theccm.co.uk.
6.2
- COURSE fees include Online Lectures, Course Materials, and Assignments/Tutorials.
- COURSE fees exclude buying any suggested books or reference books or printing any course material required by the STUDENT.
6.3 The COURSE fees can be made via bank transfer, monthly direct debit payment, Worldpay link or by cheque.
6.4 The COLLEGE provides payment plans for each COURSE and these will be provided by the COLLEGE at the request of the STUDENT.
6.5 After the full/module by module/instalment/monthly direct debit payment is received, the COLLEGE shall confirm by email the acknowledgment of registration and payment.
6.6 Where a STUDENT has been approved by the COLLEGE to pay by instalments, module by module or by monthly direct debit, payment will be processed either online or offline. The first payment must be made in full before the COURSE is made available to the STUDENT. After that, the STUDENT must make each of the following payments by the due date. Should any of the subsequent payments not be made, the STUDENT will be suspended from the COURSE immediately and will not be able to access any COURSE Materials, any question tutorials or lectures, or contact the lecturer/tutor. Should the STUDENT’s payment not be received within 4 days from the due date, then the STUDENT will be in breach of contract and the full amount owing for COURSE will become due for immediate payment.
6.7 If the STUDENT decides to discontinue their course, they will not be entitled to a refund for any payments already made.
7. Online Lectures
7.1 All online lectures will be scheduled by the COLLEGE and delivered as per the schedule. The COLLEGE shall reserve the right to schedule the online lectures on weekdays evening and/or weekends and the timings of all online lectures will be UK time.
7.2 The STUDENT has no right to request a change or to reschedule any of the scheduled lectures.
7.3 The COLLEGE shall not schedule any lectures on UK Bank Holidays.
7.4 When a STUDENT misses any scheduled lecture, the COLLEGE shall not reschedule.
8. Conditions of Enrolment
8.1 The STUDENT must provide the necessary Certificates to confirm their qualifications, Proof of ID, and a recent colour passport sized photo.
8.2 The COURSE must be completed within the time frame stipulated in the COLLEGE’s website www.theccm.co.uk. Should the STUDENT not complete the COURSE within the stipulated time frame, the study time shall not be extended.
8.3 After the stipulated time frame has lapsed, in order for the STUDENT to continue studying the COURSE, the STUDENT will need to re-enrol and pay the full fees for the COURSE.
8.4 Should the STUDENT not pass an online exam or assignment, the COLLEGE shall not take any responsibility or liability for the STUDENT’s performance.
9. Cancellation
9.1 The STUDENT has statutory rights under the Consumer Protection Regulations which allow the STUDENT fourteen (14) days, from the date after which the STUDENT’s payment, in the agreed form, is received for a COURSE, in which to cancel the COURSE. The STUDENT must complete a Cancellation Form which is available on the COLLEGE’s website at www.theccm.co.uk. This Cancellation Form must be completed in full and either emailed to admission@thecm.co.uk or sent via recorded delivery to the COLLEGE’s address as contained within clause 3.1, above. For the avoidance of doubt, any cancellation request received by telephone will not be accepted and the Cancellation Form must be sent by email or letter. After the 14 days have elapsed, the COLLEGE shall not accept any COURSE cancellation under any circumstances and all fees paid are non-refundable.
9.2 Once the STUDENT has viewed, downloaded or streamed content via the COLLEGE’s Moodle and/or accessed the live online lectures, the STUDENT shall lose their 14 day right to cancel under Clause 9.1 and no right to cancel will exist.
9.3 If the STUDENT does not wish to lose their 14 day right to cancel then they will not be granted access to the COLLEGE’s Moodle and/or live lectures nor will they receive any emails relating to the course until the 14 day period has expired.
9.4 If the cancellation is accepted by COLLEGE, in accordance with clause 9.1, the STUDENT will be charged a Withdrawal Administration fee of GBP £75. Outstanding fees must be paid in full within 7 days of the cancellation.
9.5 Refund shall only be made if the COLLEGE accept the STUDENT’s cancellation in accordance with the Clauses 9.1, 9.2 and 9.3. No refund for full payment/instalment/module or direct debit payments, less the Withdrawal Administration fee detailed in Clause 9.4, shall be made if a STUDENT cancels the COURSE not in accordance with the above mentioned clauses.
9.6 STUDENTS will have the same cancellation rights for Face to Face Training programmes until 14 days prior to the commencement date of the course due to the COLLEGE’s commitment to outside suppliers, such as hotel bookings. If the STUDENT enrolls within these 14 days, they will lose their 14 day right to cancel. If the STUDENT enrolls less than 28 days prior to the commencement date of the Face to Face Training, the STUDENT’s period to cancel will be reduced in accordance with the amount of days left before the 14 days period mentioned above commences, for example, if the STUDENT enrolls 20 days prior to the commencement of the course, the STUDENT will have a cancellation period of 6 days.
10. Delivery
10.1 The STUDENT must return the Enrolment Form within 5 days from the date full payment is received (or from the date payment of the first instalment, module payment, direct debit payment or otherwise agreed the method of payment is received). The COLLEGE will be unable to process the STUDENT’s application until the Enrolment Form is received.
10.2 The COLLEGE shall confirm the acceptance or rejection of the STUDENT’s application to the COURSE within 14 days from the date the STUDENT’s Enrolment Form is received. The confirmation email shall be sent by the COLLEGE. Should the COLLEGE require further necessary documentation from the STUDENT before making a decision on the application, the COLLEGE will contact the STUDENT within 3 working days of receiving the Enrolment Form.
10.3 The live Lecture Schedule will normally be issued to the STUDENT no less than 5 days in advance of module commencement.
10.4 The lectures shall be delivered in English.
10.5 The STUDENT shall log in to the Moodle in order to access the course materials.
10.6 Delivery of COURSE Materials shall be made to the STUDENT’s account in Moodle and the STUDENT shall make all arrangements necessary to take delivery of it whenever it is tendered for delivery.
10.7 The video recordings of the live lectures cannot be downloaded, however they can be viewed with a good internet connection. The other course materials will be downloadable.
10.8 The COLLEGE shall notify the STUDENT immediately or as soon as is practicable if there are any changes to the lecture schedule due to an illness of the lecturer. The COLLEGE shall reserve the right to appoint alternative lecturers to take the lecture/COURSE if the Lecturer’s absence continues and to reschedule if any lecture is postponed
10.9 Attendance of Online Lectures is not mandatory for the STUDENT. However, the STUDENT is required to pass the online exam or the Assignments and/or Tutorials. The COLLEGE shall not take any responsibility for the STUDENT’s performance in any exams, Assignments or Tutorials.
11. Lecturer, Tutor & COURSE Administrator
11.1 The COLLEGE shall appoint a Lecturer for subjects prior to the commencement of each module.
11.2 The COLLEGE shall appoint a COURSE Administrator to assist the STUDENT with COURSE enquiries, technical difficulties, and submission deadlines.
11.3 The COLLEGE shall keep in contact with the STUDENT via email or other online communication (or by phone if agreed). The STUDENT shall keep in touch with the COLLEGE via the same means.
11.4 If the STUDENT does not reply to communication received from the COLLEGE for a period of 2 weeks , the COURSE Administrator will send a notice via email to inform the STUDENT that if no response is received within the next 4 weeks, then the COLLEGE shall consider that the STUDENT no longer wishes to complete the COURSE and the STUDENT shall be suspended from the COURSE.
11.5 If the STUDENT is suspended from the COURSE, then the STUDENT can resume their course at any time, on the condition that it is completed within 3 years from the date of the enrolment to the course. If the STUDENT fails to resume within this time period, he will be required to pay the entire COURSE fee again in order to continue. For the avoidance of doubt, the STUDENT may only be suspended from their course once and the COLLEGE reserves the right to terminate the STUDENT from the course should a second suspension be necessary.
11.6 If the termination is undertaken by the COLLEGE in accordance with clause 11.5, the STUDENT shall not be entitled to obtain any payment or refund from the COLLEGE or make a claim against the COLLEGE.
12. Internet Connection and Charges
12.1 If the STUDENT has no computer and/or landline/Wifi Internet facilities, the STUDENT should inform the COLLEGE before registration to the COURSE, as most courses are delivered via Live Online courses for which a computer with good speed processor and landline Internet facilities are required and the COURSE cannot be completed without them.
12.2 The STUDENT will require a high quality Landline or Wifi Internet connection to access the COURSE. Access via Mobile Phone will not be acceptable.
12.3 The STUDENT must check that their computer or other device, particularly if it belongs to their Employer, is not encrypted.
12.3 All charges related to Internet connections, application, moving home, relocation, power, computer and all software and services shall be the responsibility of the STUDENT.
13. Assignments and Tutorials
13.1 STUDENTs must submit their Assignment and/or Tutorials according to the deadlines on the schedule provided by the COLLEGE.
13.2 STUDENTs can apply for extensions on their Assignment and/or Tutorials submission deadlines, but any extension request must be made before the deadline. STUDENTS will be required to provide their reason(s) for the extension and they may be required to provide documentation evidence in support. If the STUDENT submits their Assignment and/or Tutorial after the deadline, without being granted an extension, the STUDENT will only be able to achieve a ‘pass’ grade regardless of their marks.
13.3 When a STUDENT is granted an extension, this does not affect future Assignment/Tutorial deadlines.
13.4 Extensions must be given officially by the COURSE Administrator.
14. Contacts or Notice
14.1 The COLLEGE shall maintain all contact via the STUDENT’s email address which is provided within the COURSE Enrolment Form.
14.2 STUDENTs must provide a primary and secondary email address, Skype id, telephone numbers for day time and evening, and their full postal address.
14.3 If the STUDENT provides a btinternet.com email address, the COLLEGE will require a secondary email address.
14.3 STUDENTs must inform the COLLEGE within 3 days if there are any changes to the contact details stated in Clause 14.2.
14.4 It is the STUDENT’s obligation to inform the COLLEGE of any changes in their contact details. The COLLEGE shall accept no responsibility if they are unable to contact the STUDENT as the STUDENT has failed to provide their updated contact details.
14.5 The COLLEGE can only communicate with a STUDENT directly enrolled with the COLLEGE and the COLLEGE cannot communicate with any third party.
15. Data Protection
15.1 The College fully complies with the General Data Protection Regulations (GDPR). Please refer to the following link for further information:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/
15.2 This privacy statement applies to any personal data that the STUDENT supplies to the COLLEGE.
15.3 The COLLEGE shall not issue any personal data of STUDENT to any third parties for marketing purposes or any other purpose unless the STUDENT given his/her permission at the point of purchase.
15.4 The COLLEGE will store all personal data that the STUDENT supplies to the COLLEGE when the STUDENT begins his/her COURSE.
15.5 The personal information which the COLLEGE holds is held securely and in accordance with the GDPR.
16. Indemnity and Limitation of Liability
16.1 Except as may be implied by law where the STUDENT is dealing as a Consumer, in the event of any breach of these TERMS by the COLLEGE, the remedies of the STUDENT shall be limited to damages which shall in no circumstances exceed the price of the COURSE. The COLLEGE shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatsoever.
16.2 Nothing in these TERMS shall exclude or limit the liability of the COLLEGE for death or personal injury resulting from the negligence of the COLLEGE or that of the COLLEGE’s agents or employees.
16.3 The STUDENT agrees to indemnify and keep indemnified the COLLEGE, their successors and assigns, and each of their respective directors, officers, employees and agents from and against any and all liability, damages, losses, claims (including reasonable legal fees) resulting in any way from the STUDENT’s use of or interpretation of the COURSE and from any material posted on the COURSE website, to discussion groups or from any other matter relating to the COURSE, including but not limited to use of the information contained in the COURSE.
17. Behaviour of the STUDENT
17.1 The COLLEGE shall not accept any inappropriate behavior directed at any member of staff or fellow students under any circumstances. This includes harsh words, bad language, sexual harassment, hate words, race/ethnic/religious discriminations and/or threats via email, in writing, over the telephone, or text messages or in person.
17.2 The COLLEGE reserves the right to remove a STUDENT from their COURSE immediately if their behavior is deemed unacceptable in accordance with clause 17.1. The STUDENT shall not reserve the right to obtain any payment or refund or make any claim against the COLLEGE. Payment for any outstanding fees will be required in full.
18. Force Majeure
18.1 The COLLEGE shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lockouts, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the COLLEGE shall be entitled to a reasonable extension to undertake it’s obligations.
19. Transferring the COURSE
19.1 The COLLEGE shall not allow a COURSE to be transferred from a STUDENT to a third party.
20. Copyright, Patents, Trade Marks and Other Intellectual Property Rights
20.1 All of the content contained within the Online Lectures of any COURSE, any course material or other documentation contained on the Moodle or otherwise is the property of the COLLEGE. Any unlawful copying, recording, trading, pirating or unauthorized use of the COURSE and/or COURSE material will be construed as a breach of copyright and the COLLEGE reserves the right to make a claim against the STUDENT.
21. Termination
21.1 Notwithstanding any other provisions contained herein, and without prejudice to any other rights such party serving notice may have, the COLLEGE may forthwith terminate access to the COURSE by written notice to the STUDENT, if STUDENT commits any breach of these TERMS and fails to remedy such breach within 14 days of written notification by the COLLEGE.
22. Third Party Rights
22.1 The STUDENT may not assign or sub-contract any rights or obligations under this contract to a third party unless the COLLEGE agrees in writing.
23. Changes to TERMS and WEBSITE
23.1 The COLLEGE shall be entitled to alter these TERMS at any time, but this right shall not affect the existing TERMS accepted by STUDENT at the time of the their enrolment to the course.. Any updates or amendments will be posted on the Website. In addition, the COLLEGE reserves the right to modify, suspend or discontinue all of the Online Content and Courses with or without notice to the STUDENT. The COLLEGE will not be liable to the STUDENT or any third party for any such modifications, suspension or termination.
24. Governing Law and Jurisdiction
24.1 These TERMS shall be governed by and construed in accordance with the law of England and the PARTIES hereby submit to the exclusive jurisdiction of the English courts.
These Terms & Conditions are effective on and after the 20th of July 2018.
Please find the following link for the earlier version of terms and conditions.
https://www.theccm.co.uk/terms-and-conditions-version1/
