College of Contract Management United Kingdom
College of Contract Management
United Kingdom

Postgraduate Professional Diploma in Crew Management - College of Contract Management United Kingdom

Postgraduate Professional Diploma in Crew Management

Postgraduate Professional Diploma in Crew Management

Move your career forward with the Postgraduate Professional Diploma in Crew Management: study online, avoid traditional exam stress, and learn around your existing work commitments.

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Subscription: £206.00 per month for 7 months, with a single sign-up fee of £206.00.

Full Price: £1,200.00

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Course Overview of the Postgraduate Professional Diploma in Crew Management

This Postgraduate Professional Diploma in Crew Management is designed to develop the learner’s ability to organise workers, allocate responsibilities and keep daily work coordinated. The course focuses on managing and supporting crews in professional environments, covering both the people-management and operational sides of crew management.

The course combines functional theory with real-life tasks rather than relying only on textbook learning. Learners will develop practical decision-making skills for situations involving people, documentation, schedules and operational problems. They will understand how good crew management contributes to work being completed safely, clearly and on time.

Why Choose this Postgraduate Professional Diploma in Crew Management?

This Postgraduate Professional Diploma in Crew Management helps you to become more comfortable making decisions involving other people in daily operations. You will be able to respond to problems rather than waiting for the problems to disrupt work. Benefits of doing this course through the CCM:

  • You will build skills to lead and support crew members and teams, make information based decisions, communicate across departments, and work with people from different backgrounds.
  • Develop awareness of requirements on safety, company policies, contracts, documentation, and staff preparation to perform organised and compliant operations.
  • You will learn how to respond to issues such as unexpected problems related to staffing and operations, including schedule changes, absence of crew, and missing documentation.
  • The assessment for this course is assignment-based. Students will work on written assignments and finish a final test to demonstrate their knowledge of the materials.
  • This is a home study course. It provides an easy way of online learning which is suitable for working professionals or those with personal commitments.

Not sure if this course fits your career goals? Chat with an advisor today to see how this course can support your career journey.

Course Snapshot of the Postgraduate Professional Diploma in Crew Management

Level 7
Format Online learning / Flexible
Duration 6 months
Assessment Method Assignments-based
Full Price £1,200.00
Subscription £206.00 per month for 7 months, with a single sign-up fee of £206.00.

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Real-World Applications of the Postgraduate Professional Diploma in Crew Management

This Postgraduate Professional Diploma in Crew Management is focused on giving learners skill and knowledge they can use in real life scenarios. An example of such a scenario is responding to staff illness. When a staff is absent due to sickness, it can create an imbalance in workload assignment. A crew manager must be able to respond quickly and balance the workload while keeping the rest of the operation organised. Some situations or scenarios where the skills learned with the CCM are useful:

  • Resolving missing documentation: Identify required forms or records that have not been completed, obtain the necessary information and limit delays to the wider operation.
  • Coordinating between departments: Coordinate schedules and responsibilities of different parts of an organisation to work towards the same timetable.

Learning Outcomes of the Postgraduate Professional Diploma in Crew Management

By the end of the course, learners should be able to:

  • Balance staffing needs and assign staff according to operational needs.
  • Evaluate arrangement of staff, schedules and workflow to ensure smoothness in daily operations.
  • Check on staff documents, records, and needs of preparation so that operations are kept organised.
  • Evaluate issues in operations such as absence of staff members, work requirement being changed and identify the appropriate responses.
  • Applies rules of safety and company policies when managing the crew.
  • Communicate and coordinate with staff, managers and other departments.
  • Build leadership skills that encourages crew members, improve their wellbeing and boost productivity in the workplace.
  • Use knowledge of managing crew to make decisions and balance the demands of the workforce with demands of operations in various professional settings.

Course Content of the Postgraduate Professional Diploma in Crew Management

The Postgraduate Professional Diploma in Crew Management is designed to take learners beyond introductory knowledge and into more demanding crew management situations. The course builds on previous experience, developing learners’ ability to think more carefully about decisions, people and day-to-day challenges.

The course is organised into six structured modules that combine theory with real-life tasks. As learners progress, they develop skills and confidence through each stage of the course. Here is a snippet of the modules.

01

Strategic Workforce Coordination

  • Crew planning & staffing requirements
  • Crew selection and role distribution
  • Staff availability and work schedule
  • Work readiness, travel planning
  • Crew documents before starting work
  • Liaison with other departments

In this module learners will look at how crew managers organise the right people, schedules and arrangements to keep work running smoothly.

02

Workplace Policy & Compliance

  • Work policies and procedures
  • Safety rules & responsibilities
  • Crew contracts and documents
  • Health checks and required records
  • Staff conduct guidelines
  • Documents missing or incomplete

Learners will understand the policies, records and workplace requirements that need to be considered by crew managers when supporting staff.

03

Productivity & Team Wellbeing Systems

  • Daily workload and efficiency
  • Work readiness and team wellbeing
  • Management of staff illness and absence
  • Organisation and scheduling of work load
  • Keeping proper records of crew
  • Minimising unnecessary operational delays

This module explores ways to support crew wellbeing while maintaining the organisation and productivity of everyday work.

04

Communication Flow & Coordination

  • Sharing information between teams
  • Communication with other divisions
  • Work updates & adjustment of schedules
  • Clearly defined roles and responsibilities
  • People coordination on various tasks
  • Communication in dynamic environments

Learners will understand how straightforward communication and coordination can allow different people and departments to work effectively together.

05

Training, Role Expansion & Career Paths

  • Developing crew management skills
  • Decision making and leadership
  • Preparing for more responsibilities
  • Working with people of different cultures
  • Skills Transfer to Work Settings
  • Career development and international opportunities

The aim of this module is to develop practical skills that can help underpin increased responsibility and longer term career development.

06

Operational Change & Risk Planning

  • Reacting to sudden changes
  • Identifying operational issues
  • Work safety issues
  • Staffing and documentation problems
  • Keeping schedules on course
  • Problem-solving disruption

Learners will understand how crew managers can deal with problems and changes in plans while helping keep operations safe and organised.

Who Should Study this Postgraduate Professional Diploma in Crew Management?

This Postgraduate Professional Diploma in Crew Management is not designed for complete beginners. Here is the intended audience of this course:

  • Experienced people in a crew or workforce who want to build on their experience and strengthen their skills in planning, leadership, coordination and problem solving.
  • Workforce and Operations Professionals interested in acquiring skills in staff coordination, scheduling, documentation, contracts, travel arrangements and response to operational changes.
  • Team leaders and future crew managers who want to improve their communication, decision making, team coordination and leadership skills to take on more responsibility, especially when working with culturally diverse or international teams.

Wondering if this is the right course for you? Tell us about your work experience so far and we can help you decide which course best fits your plans.

Career Pathways After Completing the Postgraduate Professional Diploma in Crew Management

This Postgraduate Professional Diploma in Crew Management prepares students for these career paths by building their knowledge and skills that are relevant to the positions. However, it is also worth noting that landing a high-package job requires a suitable background, previous experience, and qualifications. It provides credibility to your profile that brings you one step closer to securing your ideal job position or a well-deserved promotion. Below are some of the career pathways that this course supports:

Position Job Description Average Annual Salary (UK)
Crewing Director Crewing Directors lead and strategise the workforce and maintain compliance for operations across maritime and transport fleets. They oversee the management of budgets, emergency protocols, and large-scale team planning to keep operations safe and structured. £75,000 — £110,000
Senior Crew Manager Senior Crew Managers organise the schedules of staff, verify the qualifications of workers, and manage travel logistics for duty shifts. They resolve issues in the workplace and enforce the rules of safety to maintain steady daily workflows. £50,000 — £72,000
Workforce Operations Manager Workforce Operations Managers ensure that staffing schedules are matched to the operational needs while evaluating the efficiency of the team. They develop risk management strategies and arrange cover in case there is a clash in the schedule. £42,000 — £60,000
Crew Logistics Coordinator Logistics Coordinators for the crew deal with contracts, travel arrangements, and medical check-ups of the field personnel. They ensure the documentation is in order before sending the team out. £35,000 — £48,000

Note: The above salary range is an estimate, which may vary depending on work experience, company policy and project size.

Entry Requirements for the Postgraduate Professional Diploma in Crew Management

Course applicants need to meet some entry requirements to sign up on this Postgraduate Professional Diploma in Crew Management. Entry requirements for the course:

  • You must be at least 18 years old.
  • Good command of English, e.g. 6.0 in IELTS (international students).
  • Have relevant work experience or a Level 6 Diploma qualification.

Unsure if you meet the requirements for this course? Message us today and we can let you know if this course is suitable for you.

Course Delivery, Duration, and Assessment of the Postgraduate Professional Diploma in Crew Management

Delivery

The course uses a format that allows home study. Students will be able to use the Moodle online learning platform. This allows them to access study materials, assignments, join live interactive lectures and rewatch past lectures if they miss any.

Duration

The course can be finished in about 6 months. The actual length of the course can change based on the students’ learning pace.

Assessment

The assessment for this course is assignment-based. Students will work on written assignments and complete a final test to demonstrate their mastery of the learning materials.

Frequently Asked Questions about the Postgraduate Professional Diploma in Crew Management

Q1. How long is the course?

The course takes about 6 months to finish. Learners are given flexibility to study at their own pace.

Q2. Is the course online?

Yes, the course is done with online learning enabling learners to study remotely while continuing with their professional and personal commitments.

Q3. What are the entry requirements?

Applicants need a Level 6 qualification or relevant work experience. They also need a good command of English (international students).

Q4. Who is the course for?

The course is for people who already have relevant experience or previous Level 6 study and want to develop their knowledge of organising teams, coordinating work and managing operational responsibilities. It is not intended for complete beginners.

Q5. What are the possible job progression?

The skills covered can support progression into roles such as Crewing Director, Senior Crew Manager, Workforce Operations Manager and Crew Logistics Coordinator.

Q6. Is a postgraduate diploma a degree?

No. A postgraduate diploma and a degree are different qualification types. In the UK framework, postgraduate diplomas and master’s degrees can both sit at Level 7, but being at the same level does not make them the same award.

Q7. Why is crew management important?

Good crew management helps make sure the right people are available for the right tasks. It can reduce delays, improve communication, improve wellbeing of the staff and make it easier to respond when schedules, staffing levels or requirements of the operations change.

Q8. What challenges do crew managers usually face?

Challenges the crew managers usually face include shortage of staff, illness, changing schedules, missing documents, and unexpected operational and communication issues.

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Head of Admissions

Rebecca Reid
Tel: +44 (0) 1420 481681 Ext 206
Email: rebecca@theccm.co.uk

Ohnmar Thaung Tin
Founder and Managing Director / SQS- Engineering Vocational Training School

Excellent lecturers and perfect teaching methods

CCM is an online College that is very helpful to achieve professional growth and success through effective techniques. Thanks to excellent lecturers and perfect teaching methods, I have gained valuable knowledge in my career and all courses have contributed to my professionalism better than ever. As for me, I am the Managing Director at QS Company, able to share my academic knowledge and technology in my field of work. Especially after the Covid 19 pandemic and the global crisis, there are too many disputes and problems for Claims in the parties involved in the Construction Industry. Thanks to the academic knowledge in the CCM course I can make perfect solutions with good results. Although CCM Lectures are online courses; we can learn as an in person class with live stream section. The CCM department is knowledgeable in very effectively using the online nature and techniques of the program and every team member always provides a promotional response. I have achieved Dip in PPM, Pro Dip in FIDIC and Certificate in Claims Preparation and Dispute Management  from CCM. Thanks much to all of the CCM team and lectures, I Wish the CCM great success.

Daniel Woolley

Recommend this Route

I have been delighted with the level of service and professionalism received from the CCM and I would recommend this route to Chartership to others who are considering gaining membership through CIOB. This route cuts out the need to rely on colleagues and peers for support and if you are willing to put in the work, you can really gain membership in as little as 2-4 months.

Imran Shaikh Iqbal

In a forensic delay analysis course, participants learn how to analyze delays in construction projects and determine the cause and effect of those delays. Testimony in such a course may involve presenting a case study where a delay occurred in a construction project and explaining how the delay was analyzed and resolved. In addition, cover the legal aspects of delay analysis, including the role of delay analysis in resolving disputes between parties involved in a construction project. Participants may also learn about best practices for conducting a forensic delay analysis and how to present their findings in a clear and concise manner. Overall, the goal for a forensic delay analysis course is to demonstrate a comprehensive understanding of the process of analyzing delays in construction projects and to provide practical skills for conducting such analysis in real-world scenarios.

Ahmed Mohamed Elassar
Contract Administrator / Qatar University

Highly Recommend the Course

I have benefitted from the course by correcting some significant concepts about the construction industry. Learning how to achieve successful project management for the benefit of all project parties, preserving rights and avoiding disputes where possible to consolidate good relations that help develop business internationally. I highly recommend the course for persons who work in construction projects.

Dr. Ghulam Murtuza Qureshi
Operation’s Manager & Clinical Governance and Quality Lead / Royal National Orthopaedic Hospital

I have been able to apply my new skills and knowledge in my current role

I am proud to be able to provide a testimony for my successful completion of the Chartered Management Institute (CMI) Level 7 Strategic Management and Leadership Practice course. This qualification has allowed me to develop my knowledge and understanding of business strategy, leadership and management techniques to a higher and more advanced level. Through this course I have been able to develop my ability to think strategically, use effective decision-making techniques, and understand the challenges that leaders and senior managers face in the modern business world. I have been able to apply my new skills and knowledge in my current role, which has enabled me to contribute significantly to the success of the organisation. I have been able to identify opportunities for improvement and develop plans to help the organisation reach its goals.

Feras Nakeshbandy
Senior Planning Engineer / Khatib & Alami

I advise people interested in studying delay analysis to attend this course

It was a nice experience; I advise people interested in studying delay analysis to attend this course for the following reasons: Competitive price, qualified trainers, distinguished lecturers with practical experience, and proactive course administrator, in addition to flexibility in attending lectures

Rosa Santos
Small Works Commercial Manager / J&J Fire Engineering

Rosa Santos

I really enjoyed this course and the overall information and support is really good. I could do it on my own time and be able to work and have a family life, which sometimes is not easy but so worth it. Specially now that I have finished it. This course gave me so much insight that I was able to put in to practice straight away.

Ankon Raj Sarkar
Infra Interface Engineer / Alstom Transport SA

My experience was truly amazing

My experience was truly amazing. I have learned professional templates and processes for applying my subject knowledge and work experience. This course is truly exciting and assisting, which gives the opportunity to know the construction industry in standard process-oriented way. Before this course I had bits and pieces construction knowledge, however upon completion of this course I have now solid knowledge which can be implemented in my future endeavours. Course administrator and assessors were knowledgeable and supportive which made the course more attractive.

Ahmad EL Hassan
Wastewater Process Engineer / Public Works Authority PWA

Just superb!

The content & the depth of the course material, the knowledge of the lecturers & the way Moodle is set up, is just superb!  For a working person like myself, I could access Moodle with the lectures any time. I could even choose from the recorded lectures of previous seasons’ modules or go with the live lectures. The material in each module is holistic. There is adequate reference and links to books, articles, design codes…etc. The lecturers were easily accessible. The assignments were prepared in a manner that served to test the understanding of concepts as well as a recap of the course material.

Zahid Ayub
Contracts Manager / Descon Engineering

The course is great for practicing professionals

The Contract Management course was suitable for me to compile my practical knowledge and structuring them to use effectively as flaws and doubts prevailing are eliminated after this study. This course covers knowledgeable material and individual can develop employable skill and having bright chances to be employed. The course is great for practicing professionals who acquired practical knowledge but lack theoretical understanding and require certification of their skills which is formally endorsed by CIArb.

Ahamed Zumail
Project Planning & Controls Lead / Granada Europe Engineering Construction LLC

Thank you so much CCM

Thank you so much CCM for providing such amazing lectures and discussions. I really enjoyed the lectures and was excited to attend every lectures. I would like to thank our lecturers for their passion and all the depth and application they go into with the topics. I greatly appreciate the assistance provide by the CCM throughout the course.

Mohammed Magdy Mohammed Lotfy
Senior Planning Engineer / Mott MacDonald

It was a wonderful and enjoyable study experience

It was a wonderful and enjoyable study experience that lasted for one year with the College of Contract Management. I hope to benefit from other courses in the near future due to the great benefit provided by the college as well as the flexibility provided by the method of study that suits most professionals.

Hady Berjaoui

Excellent course full of real life scenarios from experienced lecturers

Excellent course full of real life scenarios from experienced lecturers. The course covers the basics of planning all the way to conducting and writing delay analysis reports. Highly recommended for those wishing to continue their careers as delays analysts.

Andries Pelser
Schedule Analyst

Will definitely recommend the college and its courses to my friends and peers

Positive feedback only, all materials were clear, the lecturers are all very experienced and skilled. All administrative issues were immediately dealt with and had an overall pleasant experience, thank you! I am generally very happy with the course content, the lecturers and the administration. I look forward to taking future courses with CCM and will definitely recommend the college and its courses to my friends and peers.

Firoz Ahmad Khan
Quantity Surveyor

Thank you for giving me the zest to learn new things

I got the chartered membership (MCIOB), and I would like to thank you for your support. To get the chartered membership was challenging for me, but the CCM team were always there supporting me and ready to help. Assessor feedback was excellent. I have not only gained the Chartered membership but also a confidence to appear for better job opportunities. Thank you for giving me the zest to learn new things. I look forward to taking further guidance for another professional membership.

Mark Nelson
Senior Quantity Surveyor

I will be forever appreciative

After careful consideration on whether to undertake the CIOB professional review direct with the CIOB or go through the College of Contract Management UK I choose the excellent service provided by CCM. My decision was based upon the impressive fact that the CCM has a 100% pass rate in the professional review coaching service. My result supports this fact as I passed on my first attempt. CCM helped me achieve my professional goal for 2020 and for that I will be forever appreciative.

Shahab Ahmad
Project Control & Planning Manager

The support and collaborative approach by CCM has made it possible for me

Very often, we take steps towards our desired goal but sometimes we might fail and sometimes we see the bright light of success with the guidance from the right people. The support and collaborative approach by CCM has made it possible for me. The succinct details for the professional review were clearly defined by the institute and I feel it was a value for money. My application has succeeded and finally, I am felicitated with MCIOB. Many thanks to the instructor and Rebecca for being part of my success story.

Fawad Ahmed MCIOB
Planning Manager

Very impressive, helpful and highly recommended

College of Contracts management very well organized as an institution, and the courses are well focused. I have been very happy with the service your College offers. In particular, CIOB Professional Review Coaching has been a truly invaluable learning experience for me. I want you to know that I have learnt so much from all your constructive input and guidance throughout sessions. Very impressive, helpful and highly recommended

Muneez Mahmood MCIOB
Technical Manager / AE7-Dubai

I would strongly recommend their services for CIOB PR coaching

College of contract management is a very professional college; I would strongly recommend their services for CIOB-PR coaching. I selected online services during COVID. Their techniques/ slides quality/ webinars assisted me very well to understand competency requirements of CIOB. They were very proactive in their communications and approachable that bonded and helped gain confidence to successfully achieve my MCIOB in the very first attempt. A very big thanks to college and all associated in supporting me achieve prestigious chartered membership.

Wael Samain
Construction Program Director

I thoroughly enjoyed the course

I thoroughly enjoyed the course material as it is comprehensive and covers in-depth FIDIC contracts conditions in the  Yellow, Silver and Red book latest editions 2017.  It is highly recommended that Project Managers, Quantity surveyors as well as Commercial and Contract Managers attend this course to keep abreast of FIDIC contracts development in the industry. The course is presented by an experienced Legal and Claims Consultant to the construction industry.

claims course
Daniel Polgar
Senior Quantity Surveyor / Linesight

I would strongly recommend

I would strongly recommend using the services of the College of Contract Management to gain MCIOB status. I found the online seminars very informative and the professionalism of all to be excellent throughout, always responding quickly to any questions that I may have. The review of my submission enabled me to pass at the first instance and also ensured I achieved the certification in a quick timeframe. I am pleased to have achieved the chartership and would use the colleges services again for future courses.

claims-testimonial
Asif Kader
Quantity Surveyor / MPH Technical Services WLL

Thank you CCM!!

I am a very honoured to get my application for MCIOB approved in a very short time and in a single submission. To prepare a Professional Review report meeting the CIOB requirements is a real challenge and with the guidance from CCM lecturers and their internal review process it was done with accuracy. I endorse the CCM's claim of 100% success rate in MCIOB submissions considering the quality of services provided to me and my friends. Thank you CCM!!

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Dina Mohamed

I am now a chartered surveyor

I would like to share with you the very happy news that I successfully passed my APC and I am now a chartered surveyor. I wouldn’t have done this achievement without the great APC couching from CCM which helped me a lot and was the reason behind my success. I will definitely recommend your program to all my friends and colleagues. Thank you very much again and I wish all the success to all the other candidates.

chartered
Nancy Khalifa
Project Quantity Surveyor / Engineering Consultants Group

Thank you for the amazing support

I declare my greatest appreciation to the College of Contract Management as their staff has given me valuable guidance, good practice and advice during the preparation of my Professional report. It was my pleasure to enrol in the coaching service which has helped to achieve my goal to become a Chartered Member in CIOB. Once again thank you for the amazing support.

mciob
Patrick Murphy
Area Building Manager / Mitchells & Butlers Plc

I would have no hesitation in recommending CCM

After reviewing many course providers, I chose the College of Contract Management for the MCIOB course. Their communication, delivery of webinars and most importantly the support they provide, both for the exam and subsequent Professional Review service, was fantastic. Even during the Covid--19 lockdown, their ongoing support level never dropped. I would have no hesitation in recommending CCM to anyone wishing to further their qualifications and career’s.

ciob-pr
Omar Awata
Senior Construction Manager / Urbacon Contracting & Trading

I highly recommend the college

To become a CIOB member you will have demonstrated that you have built professional competence upon a foundation of academic expertise and will give you greater encouragement to acquire more knowledge and enable you to better prove your skills. The college of contract management provided me professional advice to complete my competition report with professional review. I highly recommend the college

Claims-Preparation-Course
Mario O. Tolentino
Quantity Surveyor / HBK Contracting

Claims Preparation and Dispute Management Training Programme

The 4-day training had been very impressive and effective that made me grow personally and professionally, with the presenter being consistent in imparting the information in a manner that all participants are learning and actively participating in all the tasks during the course of the training and I can proudly say that it had exceeded my expectation. Many thanks to our course presenter for being very approachable and kind.

Claims-Preparation-Course
Biju Jacob MCIOB
Sr. Project Control Specialist / Qatar Kentz W.L.L

It is with great pleasure

I announce my greatest appreciation to the College of Contract Management, during the preparation of  Professional  Report, CCM teacher and staff gave me the valuable guidance and advice which helped to achieve my determined goal for the year. One of my ambitions to become Chartered Member in CIOB, the milestone achieved.  Once again thank you for amazing help!

MCIOB
Michael J Cullen
Technical Manager / KEEBS / WK Plasterers Ltd

I would highly recommend the college

I was very apprehensive prior to starting the course, not knowing what to expect, but from the first online lecture I was made to feel part of the class. The structure of the lectures are easy to follow and enable full interaction. The lecturers are all very helpful, providing guidance and direction where needed along with very descriptive explanations of all aspects being studied. Discussions throughout each lecture helped me to understand and retain what was being taught. A very big thank you to the College and all involved who helped me achieve a Distinction in the Chartered Membership Programme.

MCIOB
Kingsley Okoro MCIOB

CIOB Chartered Membership

Producing a good professional review report that meets the requirements and standard for chartered membership of CIOB can be quite challenging. However, with the professional advice of College of Contract Management, I was able to write a good professional review report that earned me my MCIOB in a single submission. I strongly recommend the College to whoever that is seeking to achieve chartered membership.

MCIOB
Michael Whittington MCIOB
Building Surveyor / Peabody Trust

Support from the college was first class

Thanks for providing an excellent service, the support from the College of Contract Management was first class.  I also found the online webinars very informative and useful. I have already recommended the College of Contract Management to my fellow work colleagues, who are now looking at becoming MCIOB !!!.

MCIOB
Sajid Husain
Senior Quantity Surveyor / AKTOR

I would recommend the college and the CMP course

Before joining the lectures I had my unknown fears that how would I understand the subject and study materials because of online lectures. But really I appreciate the lecturers who made lectures so descriptive, explanatory and to easily understand. During the lecture I like one thing most that after explaining each topic they put a question for us to know our concentration and understanding towards the lecture. I would recommend the college and the Chartered Membership Programme.

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